Duygu SALMAN ÖZTÜRK

Assist. Prof.
Phone Number: 
+90 (212) 359 6983
E-Mail: 
duygu.salman@boun.edu.tr
Education: 
  • Doktora Bilgi Üniversitesi, Organization Studies, expected 2012
  • Yüksek Lisans City University of New York, Weissman School of Arts and Sciences, Industrial/Organizational Psychology, 2003
  • Lisans Boğaziçi Üniversitesi, Turizm İşletmeciliği, 2000
Research Interests: 
  • Çeşitlilik (Farklılık) Yönetimi
  • Turizmin sosyo-kültürel etkileri
  • Turizm sektöründe eşitlik, ayrımcılık
  • Kurum/örgüt kültürü
  • Duygusal İş Yükü
Selected Publications: 
 
Alan Endeksli Uluslararası Makaleler:
  • Salman, D. and Uygur, D. (2010). “Creative Tourism and emotional labor: an investigatory model of possible interactions”, International Journal of Culture, Tourism and Hospitality Research, vol.4 no.3, pp. 186-197.
 
Uluslararası Bildiriler:
  • Salman,D., Sayın,S. and Teoman,T. (2000).  Socio-Cultural Impacts of Tourism on Host Community: Case Of  Safranbolu, Technology Impact on Cultural Tourism Conference, Boğaziçi Universitesi, 2000.
  • Salman,D., Yıldız,E. and Himmetoğlu,B. (2006). Tourism Education's Response to Customer Based Diveristy: An Exploratory Research to Define the Essential Competencies to Perform Effectively in a Diverse Environment. Critical Issues in Leisure and Tourism Educations, UK, 2006.
  • Salman-Öztürk, D., Karayel, C. and Nasöz,P.  (2008). Employees on Service Stage: Emotional Labor and Its Multilevel Consequences, International Colloquium on Tourism and Leisure Chiang Mai-Thailand, 2008. (Best Paper Award – En iyi bildiri ödülü)
  • Salman and Uygur (2009). Creative tourism in the city: How far can the tourist go? Cities as Creative Spaces for Cultural Tourism Conference, Boğaziçi University, 2009.
  • Salman D., Balaman G., Öztetikler H. (2011). Equality, Nondiscrimination and Diversity at Work: An Investigation of the HR Managers of Five-star Hotels in Istanbul, Advances in Hospitality and Tourism Marketing and Management Conference, Boğaziçi University, 2011
 
Editoryal:
  • Salman, D. (2010). Rethinking of Cities, Culture and Tourism within a Creative Perspective. PASOS-Revista de Turismo y Patrimonio Cultural. vol.8, no.3, pp.1-5.

Kitap Eleştirileri:

  • Salman, D. (2012). Review of  "Class Acts: Service and Inequality in Luxury Hotels", PASOS, vol.10, no.2, March 2012.